Productive Patterns

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I love patterns. I love connecting dots. I love connections, themes, analogies, synchronicities.

Perhaps it's because I love order, purpose, design. I find it exhilarating. Whether it's true or not, I believe there's inherent purpose - design - in life. And because of that belief, there is for me.

When I teach my Workflow Mastery course or other productivity courses, there's often someone in the room who deplores systems and routines (go figure). They argue quite vociferously that they want to be free, unimpinged by constraints, free to be creative, not boxed in.

Well, I listen with compassion. I do understand the drive for freedom, because I have it in spades. I do understand the love of creativity, because that moves me each day.

However, I have to speak to what I know to be true (once the person has unloaded their concerns).

Turns out, pattern and creativity are friends. In fact, they need each other. Discipline and freedom are best buds. Seriously. The productive paradox.

For this truth, I let Nature teach. Nature is incredibly ordered, scheduled, rhythmic. Look close up at a leaf or a pine cone. Watch the routines of a bird or a fox. Patterns, order, discipline. They are woven into life. They are the stuff of life.

Do these patterns inhibit creativity? Squash innovation? Predict a dull future?

Not at all.

Take a step back and you'll see the infinitely inventive ways that Nature relates, adapts, innovates, expresses. That crazy vine that just can't stop blooming. That unique location for a nest. That over-the-top, relentless beauty of a cherry tree in the Spring. That tumultuous hurricane that draws the seas into its being and travels its own route, regardless of anyone's opinions.

Nature is patterned, yes. It follows rules. And yet, it is free, creative, unbounded.

The productive paradox.

I believe that pattern and system and discipline provide the foundational strength and stamina to be creative, innovative, flexible.

I've seen with clients that when there is no routine, no system, no discipline, they are enslaved by their environment, scooped up by chaos, at the mercy of other people's agendas. Unmoored. Unanchored.

They tell me they're tired of not having an impact. Of going in circles. Of not seeing progress. Of dialing it in.

And so, I speak of the power of patterns. Of the right drop of discipline that can free them to do the great work they are built for.

What patterns, what disciplines free you? I'd love to know….

PS And if getting a little more order and control in the day-to-day sounds interesting to you, you might consider Workflow Mastery: The Disciplines of Accomplishment.



Why Hedge Your Bets?

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I'm part of a small group of women entrepreneurs participating in a program (led by business mentor and expert Michelle Pippin) aimed at growing our respective businesses. 

Today, I recounted an experience to this group, which led to a double "aha" (something like a double rainbow) that I'm sharing here because it has everything to do with productivity and all that stuff. 

Here's the story:

I'm working on a project in my business. I've written down the results related to the project, and included some aspirational outcomes (wouldn't-it-be-great-if... stuff). 

The other day, I took the aspirational outcomes off my list, because, as I put it, "It was bothering me to include them because it made the reality a little inflated."

In other words, it wasn't depicting the actual facts on the ground.

Well, here's what happened: One of the so-called aspirational outcomes... actually happened. After I took it off my list.

I was reminded again of the power of intention. And I expressed my lesson to the group today like this: "I see that I 'hedge my bets' and often miss on the intentional power to create through envisioning." Simple. Aha! Cool. 

It was interesting that I used the phrase "hedge my bets," and awesome that Michelle didn't miss a beat to zero in on that. She commented that we hedge our bets, so we aren't let down, to protect ourselves from being disappointed. And by hedging our bets, we take away some of the power of intention setting - what these aspirations compel and inspire us to do. 

Holy cow. And BOOM!

 

You see, I've been feeling for some time (like a really long time) that I've installed a beautiful glass ceiling over me. I mean, as ceilings go, it's a really nice one. It provides for me well. 

However, for all its protection, it still feels like a barrier that I can't break through (even though I built it). 

 

And then, there are those words. Hedge. My. Bets.

I saw that my lovely, homey glass ceiling (which lets in lots of light) has been constructed by Hedging My Bets. I created a ceiling to protect me from the risk of:

Disappointment

Vulnerability

The Unknown

Exposure

And so on ...

 

Holy. (Freaking). Cow.

Of course, I had to look a bit more into this phrase that came tripping off the tongue (actually the keyboard). Here's what I found out there in the Interwebs:

"The word hedge means to avoid making a definitive commitment, to avoid committing oneself; to leave a means of retreat open. It comes from the noun hedge, which means a fence made of shrubbery. The hedge that forms a fence offers protection and security, much like hedging a bet. 'Hedge your bets' first appeared in the late-1600s. The first use was by George Villiers, the 2nd Duke of Buckingham, in his play The Rehearsal (1672): 'Now, Criticks, do your worst, that here are met; For, like a Rook, I have hedg’d in my Bet.'" (www.english.stackexchange.org)

"The verb 'to hedge' derives from the noun hedge, that is, a fence made from a row of bushes or trees. These hedges were normally made from the spiny Hawthorn, which makes an impenetrable hedge when laid. To hedge a piece of land was to limit it in terms of size and that this gave rise to the 'secure, limited risk' meaning." (www.phrases.org.uk)

"The figure of speech 'to hedge one’s bets,' whether it be in relation to a market investment, or a wagering game bet investment, derives—albeit sometimes loosely speaking—as an allusion to 'fencing in,' so as to prevent loss by escape (a form of guarding or protection), as if with hedgerows or similar planting arrangements.

The chief characteristic of a 'hedged' bet/investment is that it requires a (generally profit-reducing) counter-endeavor—a likely-to-be countervailing bet, investment, operation—so that the net gain expectation, if any, is knowingly lowered in order to avoid or minimize net loss." (www.english.stackexchange.org) 

Soooo....

I saw that my own M.O. has woven into it this idea of hedging my bets.

And for all the imagined protection this way of operating has provided, it has required "a generally PROFIT-REDUCING COUNTER-ENDEAVOR - so that the net gain expectation, IF ANY, is KNOWINGLY LOWERED in order to avoid or minimize net loss." (emphasis mine)

Now, for some, maybe hedging a bet here or there would be a good idea! But I see for myself, that it's no way to live, or work. 

So now, being aware of this hedge-betting business, I want to play my cards more fully. You know, play full out.

I'm going to dream and declare and do (even if it bothers me because it seems "inflated" or not "realistic"). And that beautiful glass ceiling may just shatter (in an awesome, sparkling way) with my own exuberance and energy and effort. And who knows what I'll discover just beyond it? Pretty much only way to find out. Right?

I tell you this story to spread the "aha" magic.

What kind of "hedges" have you cultivated and manicured to hedge your "bets"? What dreams do you not write down because you are being realistic?

And how might you play your game beyond those elegant hedges?

Want to join me in dreaming and doing, imagining and intending, aspiring and aiming - free of all that hedging? (You know you do. It will be fun.)
 

A view of hedges from my run today. #lindsayontherun

A view of hedges from my run today. #lindsayontherun


PS. If you’re a woman who is creating, running, growing a business - and would like to surround yourself with go-for-it women and straight-talk expertise from Michelle, check out the Women Who WOW The Online Alliance for Seriously Driven Women Entrepreneurs

PPS. If you’re into getting productivity findings, tips, etc. that work in the real world, I'll send them to you. Sign up here. Easy Peasy.  OR join the Facebook Group, Productivity Powers. Or both. 

PPPS. (Because, why not?) Want "a method in the madness"? A way to systematically manage all the details of work and life in order to avoid the crazy-busy trap and have the impact you most want? Then check out the self-paced, online course Workflow Mastery: The Disciplines of Accomplishment.

 

 

Productivity Is Not The Point

I’m a productivity trainer and coach. So, it might surprise you to know that I actually don’t care about whether:

Your inbox is empty.

Your office is neat.

You have an up-to-date to-do list.

Your files are in order.

You prioritize like a pro. 

You avoid multitasking.

You plan in 90-day periods.

You have a morning routine.

 

I don’t care about those things. Well… not exactly.

Let me explain. 

I’ve often wondered why a lot of productivity training makes me uneasy. I mean, I teach productivity. That’s my thing. 

Here’s what bugs me. “Productivity” is often taught (get ready for sweeping generalization...) as a kind of moral imperative by people who can’t comprehend how in the world you could ever have a messy desk or an exploding inbox.

There can be an undertone of superiority that sends a subtle message that these “productivity” techniques are part and parcel of good character, like personal hygiene and telling the truth. To me, much of productivity training has a weird goody-two-shoes vibe.

Why does this bother me? I mean, being on top of that inbox is important, ISN'T IT?!! 

It bothers me because it misses the point. 

 

Productivity is not an end in itself. It is the means. Inbox-Zero is not the point. So, no, I don’t ultimately care about your inbox. 

What I care about is your power. Productivity is about power. 

 

Okay, let's face it: “power” is a loaded word, and many of us have a visceral reaction to it. In fact, we shrink from it. It makes us a little (or a lot) uneasy. Why? Perhaps it’s due to the barrage of cultural messages about power. 

I mean, just look at the news: it is a daily diary of abuse of power – and always has been. And so, it stands to reason that we can unconsciously conflate power with its abuse. No wonder it makes us uncomfortable. In the social, economic, or political sphere, power is a pie and everyone is vying for a tiny piece, a little sliver. 

In the realm of productivity, however, I’m speaking about power in a more stripped down, basic, elemental sense. From this perspective, consider that power is neutral. Power is natural. Power is necessary. 

It fuels. It energizes. It plows the field. It turns on the lights.

It’s hard to get up in the morning without power.

Why do I teach productivity? I teach it as a means for people to access and exercise their natural, inherent power. 

What is power? Power is freedom and impact. 

Power is about agency – the capacity to affect an outcome, to move a needle, or to find it in a haystack.

Power is the capacity to make a difference, or a "dent."  Power is potent, but not flashy. This natural power I’m talking about is generative, beneficial, constructive. You might say, productive.

The reason I teach productivity is encapsulated in that moment when I’m working with someone to set up a way to manage their email and tasks and it happens:  I see this flash of light in their eyes (I'm not kidding.) It's that split second they realize that there’s a way to regain control over what has seemed out of control. I adore that moment. 

What is that flash of light in their eyes really? It is the recognition of their power. The power is back on. Lights on. Game on. They can see their way to greater agency. And that translates to greater impact, contribution, fulfillment, and meaning.

For me, that’s the magic. Something as mundane as getting an inbox under control or upgrading a to-do list or planning or managing one’s energy opens the door to a reservoir of personal power.

This isn't power you store up to use in some dramatic effort. This is the day-to-day power of making choices, taking action, and giving your best right where you are. 

So, yes, I actually do care about your inbox, and your office, and your habits. I care about how you ignite your motivation, manage your mindset and your energy. I care about how you connect and communicate. And I care about the method you use to fulfill your commitments, goals, responsibilities, and aspirations each day. I care about your productivity.

But not as an end to itself. 

It’s about what that productivity enables. The work and life it powers. 


Want to open the door to greater power (read agency, impact, meaning)?

Then, consider whether the self-paced, online course, Workflow Mastery: The Disciplines of Accomplishment  might be just the thing for you (or for others you know).... For details go here: 

What You Really Need to Be Productive: Read this before you download another productivity app or buy another organizer

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Yes, I admit: I’m pretty much a sucker for the latest productivity app.

In fact, while writing this, I hopped into the iPhone app store to see if I could find how many productivity apps there are. I couldn’t find that number. But I did download today’s featured productivity app that allows you to take visual notes … I mean, how awesome is that?  

But I digress. 

I know I’m not alone in my productivity-app love. It’s not accidental that productivity is a featured category in the app store (regardless of device affiliation). Productivity apps are moneymakers.

And if digital isn’t your jam, there’s a universe of analogue options: from ingenious productivity journals, to classic moleskin notebooks, to trendy organizers.

The promise of improved productivity in the palm of your hand – whether digital or physical – is enticing, to say the least.

Yes, I download A LOT of productivity apps. But, I also admit: I don’t use most of them. 

 

It’s easy to get seduced into thinking that an app is going to save the day, or that an organizer will get you accomplishing things like there’s no tomorrow. 

But, many of these cool tools end up abandoned after the novelty wears off. 

Why? Because they’re the cart – not the horse…. And you need the horse, if you want to get anywhere. Obviously.

Now, I’m not here to dash your productivity dreams, or dish on apps and organizers. Far from it.

I’m here to bring a dose of reality to the magical thinking that makes us believe (again) that a cool tool or groovy gadget is the magic bullet. 

I’m here to bring a dose of reality to the magical thinking that makes us believe (again) that a cool tool or groovy gadget is the magic bullet. 

 

The best paintbrush won’t have you turning out masterpieces. The high-tech speedo won’t have you laps ahead of your competition. 

Yes, these tools may aid. They’re the cart. But they’re powered by the horse – the artist’s or athlete’s method. The way they play their game. Their technique

If you want to power up your productivity and make accomplishment a daily routine (count me in): you need a method. Your own “workflow” method. 

To be clear, you have a method. Everyone has a method (even if they don’t call it that). Mostly, we don’t notice how we get things done – we just get busy….

Most people have some sort of jerry-rigged habits – conscious and unconscious – that get them through the day. Maybe the method includes:

Working out of the inbox

Writing (or rewriting) a daily to-do list

A schedule packed with meetings

Reacting to whatever comes up (you know, being responsive)

Putting tasks on the calendar (and then moving them forward when they don’t get done)

Using a blend of sticky notes and their awesome memory

Holding check-in meetings

And so on . . . 

Look at the past few days… and you’ll start to detect your method. You do have a method, a technique, the way you do stuff, the way you handle your work and life.

The question is: Does your method work

Does your method reliably deliver the results you want? 

Does your method leave you satisfied at the end of the day? 

Does your method keep you focused on what matters? 

Does your method give you confidence that you’re on top of things and nothing is “falling through the cracks”? 

Does your method put you in control? 

Does your method keep you energized?

Does your method have you playing your game the way you want?

 

Or… is their maybe, possibly, some room for improvement?  

 

As the saying goes, if you want a different result, you have to do something differently. 

Or put another popular way: Insanity is doing the same thing over and over again, and expecting a different result. 

If you want a different – better – result, then look at your method, your technique – and refine it, upgrade it. 

So before you download another productivity app, get your productivity game together. 

Make sure you have a workable method you trust. Establish an effective technique to achieve your goals, aspirations, and intentions – on the daily, as they say. 

A method is made up of some basic rules you follow – rules of engagement. (And for those rule-resisters, remember these are YOUR rules.)

Consider your workflow method as setting up the game board of work (and life). Without rules, there’s no way to win – you’re just looping aimlessly through Candy Land, or filling up your car with pink and blue pegs in the Game of Life…. 

 

Your method (in the madness) should help you:

 

1| Achieve crystal clarity. 

If you’re going to bet on a horse, put your money on Clarity. 

Imagine trying to use your GPS to get somewhere – but you’re not exactly sure where you’re going…. OR the exact coordinates of where you are now. Sure, you may know you want to go in that general direction (let’s say, “West”), and you know the vicinity of your current location. But, GPS doesn’t really work that way. Siri will end up driving you up a wall, but not to your destination. 

Many underestimate the power of clarity until they experience the immediate boost, the sense of progress (and relief) that happens simply by getting clear. (Now THAT’S magic).

I see this all the time with my clients. The first step of getting crystal clear has them flying high. All of a sudden, what seemed vague, or looming, or overwhelming, or inscrutable is now doable, possible, within reach.

Without clarity, you’re smack dab in the fog. You know you’re busy and have a lot on your plate – but you’re not quite sure of the best move to make. 

Your method should deliver crystal clarity about what is actually on your plate – the actions, projects, goals, requests, responsibilities you have committed to. 

Only then, will you be able to

make clear-headed decisions on the fly,

direct and redirect your efforts,

say yes or no with confidence,

communicate persuasively,

and see the forest AND the trees.

With the escalating pace and volume of information, it’s easy for things to get muddled quickly. The constant flow of new requests, opportunities, challenges, and demands can cloud and confuse. Clarity is gold. And it’s at a premium in today’s noisy world. 

Clarity allows you to navigate with confidence. Clarity fuels that horse.

And one more thing. When it comes to clarity, you can’t fix it and forget it. Clarity requires an everyday, dynamic engagement with your world. Things do change. Fast. And so your method must give you the capacity to recalibrate to clarity quickly. 

Clarity is a virtue and will take you far. The vague rarely wins the day. Without clarity, you’ll be a cart without a horse, up a creek without a paddle… you get the idea.  

So get a method that delivers clarity. Every day.

 

2| Make decisions.

Decisions are the meter of progress. Each day, you're confronted with…

So. Many. Decisions. 

Yet, it's easy to put decisions off for another day. In fact, in my work with others (and myself), I’ve noticed a rampant lack of decision-making. This takes a toll, not only on progress – but also on energy. When indecision piles up, it drains, stresses, and overwhelms.

Typically, people avoid making decisions (even in the simplest things) for two primary reasons: 1) They don't want to limit their options; or 2) They don't want to make a mistake.  

Here's the interesting thing about decisions: They almost always help you move forward, even if the decision is "wrong." It’s far easier to redirect when you're moving, than when you're standing still, or sitting out. Basic physics. 

Your method should help you make smart decisions.

For example, people’s email is a pile of indecision. What if you had a rule that when you read an email you must make a decision about what you will do next  – rather than push that decision into your future…. by going on to read the next email – that, of course, is more interesting than the one you’re reading now…? 

Radical, yes. In fact, it might revolutionize your productivity. Just a little rule about making decisions on email could change your game for the better. 

 

3| Prioritize confidently.

It’s easy to show up each day and get busy. There’s no end to the things calling your name. But are you doing the things that matter – or defaulting to the loudest voice? 

Your method should help you determine what is priority for your time and attention. 

Now, let’s be real. A priority isn’t etched in stone. No task or project is inherently a priority. A priority exists in relation to the whole– everything elseyou need to do. Priorities fluctuate and shift with the constant tide of information and constraints of time, energy, and resources.

You need a method that helps you assess these factors on the run, and determine where to put your focus at any given moment.

 

4| Optimize energy.

Without energy: game over. It’s that simple. (No horse. No cart. No go.)

Your method should optimize your energy. At the end of the day, you should feel energized. Not drained.

All living things have a biological clock, their own beat, their own ebb and flow. And while humans generally fall into certain typical patterns related to times of robust versus receding energy, each person has their own chronotype – their own circadian rhythm. 

Yes, there are external realities that we may not have control over. However, your method should help you match your energy to the task, as much as possible. 

For example, when your energy is strongest (often at the beginning of the day), do the work that requires concentration and cognitive muscle, rather than waste it on scrolling through email or Instagram.

When your energy is lagging, do those easier, routine tasks. 

Your method should help you design your day to bring your best game, the optimum energy for the play.

 

5| Make progress on the strategic.

In the default mode, the urgent and immediate always win. That strategic thing, that bigger effort that isn’t in your face but could have real impact – gets relegated to, you know, another day. 

Your method should promote step-by-step progress on those big things that will make a difference. 

 

6| Focus.

Productivity requires focus. And yet, it’s no secret that focus is hard to come by – with all the bells and whistles, dings and pings that accompany your day. Your attention span continues to dwindle as the notifications accelerate. And if something or someone isn’t interrupting you, it’s likely you’ll interrupt yourself with a quick check of your phone or the news or the latest productivity app. 

Like the blinders on a racehorse, your method should help you protect against the daily distractions, and keep you moving forward in your lane. 

 

7|  Run your email (instead of letting it run you).

If there’s anything that’s crying out for a rule, it’s email. Left unchecked, it takes over and calls the shots. 

Hanging out all day in your inbox puts you squarely in the reaction mode, at the effect of other people’s agendas. 

Email also earns the award for Best Procrastination Device Ever. It lulls you into thinking you’re doing something when really you’re just avoiding that paper you have to write, or that plan you need to create, or that difficult conversation you need to have, or that hard stuff. 

Run right, email is a fantastic tool of the trade. Without rules, you become email’s tool – hopping with every notification. 

 

So, before you reach for that new productivity app or organizer….. 

First, make sure you have a good horse (a sound method). Then, you can add the cart (that app or organizer). 

We love the cart – but we need the horse. Get a clear, workable method, some simple rules to power your efforts, to play your game…. and progress and accomplishment will become routine.

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If you’re thinking that maybe an upgrade to your method is in order, I encourage you to consider the online course, Workflow Mastery: The Disciplines of Accomplishment

Question: Would you like to learn the basic techniques - a solid, simple method  - to: 

Achieve clarity…

Make decisions …

Prioritize confidently …

Focus…

Optimize your energy …

Make progress on the strategic …

Run your email (instead of letting it run you) …

And more… 

….as a matter of routine, so that you can achieve what matters most to you?

 

If so, the Workflow Mastery course may be for you.

I've taught this course to (by now) thousands of professionals in businesses and organizations globally. For some time, I've been wanting to bring this course to more people and not limit it to private training events only. 

And now: TADA! 

I'm happy to announce that the online version of the course is now open for enrollment.

A self-paced, online video course.

Designed to fit into your (obviously) busy schedule.

Click below for more information. See if this course might be just the help you need to get a method that really works. 

 

 

 

 

Want to Get into a Productive Cycle? Do this.

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Do you ever get to Friday wondering where the time went?

Do you sometimes feel frustrated that the thing you most wanted to get done - didn't (again)? Do you occasionally feel disapointed that procrastination got the best of you (again)? Do you sometimes close the week feeling discouraged that you didn't make the progress you wanted? 

Well, if this has ever been the story of your week, or if you simply want to end the week strong, energized by your accomplishments, then I have a technique for you. It's called front-loading.

"Front-load" means:

  1. To arrange or plan (a schedule, project, or process, for example) so that a large portion of the activity happens in an early period.

  2. To concentrate maximum effort (on an activity) at the outset.

Front-loading is a super-simple method that can have you riding high by the time the weekend rolls around. Basically, it's deliberately loading the beginning of a time period (your day and your week) with high-impact work - the work that matters most. 

 

Front-load Your Week

Figure out what you most want to accomplish this week, then begin to work on it on Monday. (Yes, Monday).

What often happens is we have that important project or task that we want to get done and we chase it all week. We ease into the week and start thinking about it on Wednesday. Then, we get sidetracked by all interruptions and email and meetings... and... then it's Friday. Again. And, we haven't touched that thing we most wanted (or needed) to complete. 

But if you make some progress on Monday, you basically start out ahead of the game. 

 

Front-Load Your Day

But don't just front-load your week. Front-load your day. What do you most want to accomplish today? Spend the first hour of your day working on it. By 9:00 or 10:00 a.m., you'll be flying high. You'll have made progress on something that mattered. 

What do most people do with that first precious hour? Email. When you start with email, it's easy to get behind and find yourself pursuing that thing you most want to get done all day. And then, it's 6:00 p.m. and it's not done. So you stay late or "kick the can" to the next day. And so it goes. 

Front-loading your day makes sense from a cognitive perspective, too. That pre-frontal cortex -  that thinking, plotting, planning, conscious part of your brain - fatigues with use. That means as the day wears on, your thinking faculties wear down. Why not apply the strongest cognitive muscle to making progress on the things that matter? 

 

Front-loading is a simple technique that builds momentum and fuels motivation. 

When you make progress at the beginning of the day, and the beginning of your week, your motivation rises, setting up a productive cycle throughout the day and week.

These opening productive efforts have a compounding effect that spills into the rest of your day and week. Rather than chasing your goals all day and all week, you're keeping pace or maybe leading the pack. You're activating a productive cycle of progress. 


Front-loading also works well with things you are procrastinating on, or are dreading, or are just plain hard.

Front-load those "undesirables" and get them done. Then, it's smooth sailing all day and week. There is a famous quote by Mark Twain, "Eat a live frog every morning, and nothing worse will happen to you the rest of the day.” The book Eat That Frog, by Brian Tracy, is inspired from that sentiment - essentially, do the hard stuff first. Get it over with and everything else will be easy. 


How you start matters. Just ask a competitive runner or swimmer or jockey. How you are out of the gate will make a difference in your race. 

Front-load your day and your week with the things that matter, the things that are hard, the things you're procrastinating on and you no longer will be spinning your wheels. You'll be igniting a natural, productive cycle... and cleaning up!

 

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Hey, you! Are you a go-getter, do-gooder, mover, shaker,  or a candlestick maker? 

Then, by all means, come join Productivity Power, a private Facebook Group focused on the art of accomplishment, the craft of productive work, the technique of creating the life you want. Join your crowd over at the 


 

 

Are You Leading or Lagging? How to Take Productive Measures

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It's true: what you measure matters. 

For starters, measuring something means you're paying attention to it. That alone is a big deal when you consider the daily deluge of information coming your way. When you measure something, you're singling it out. You're focusing on it. You're elevating it above the rest. You're giving that bit of information prominence and priority. You're saying it matters more. 

So, it stands to reason that people should measure the results they most want.

Want to lose a few pounds? Measure your weight.

Want to increase revenue? Measure sales.

Want to save money? Measure expenditures.

Want to become a more prolific writer? Measure the number of words you write. Or chapters you finish. Or papers you publish.

Want to provide your customers with great service? Measure their satisfaction.

 

Unfortunately, there's a sneaky flaw in this measurement method. It puts your attention on the wrong thing: the result. And there's nothing you can do about a result. It is what it is. It's a done deal.

Ironically, in an effort to make a result matter more by measuring it, you perpetuate powerlessness.

The measurement will make you either pleased or disappointed. Happy or sad. Proud or ashamed. Excited or frustrated. But this measurement will not position you, prime you, or empower you to achieve the result you're after.

Why? Because you're looking in the rear view mirror. Your eyes aren't on the road.

And while it's useful to see what happened, that kind of measurement is retrospective. It's a "lag measure." You're measuring something after the fact. Fait accompli. Que sera, sera.

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If you want what you measure to matter, then measure the action that's most likely to lead to the result you want, or what is known as a "lead measure." Lead measures put you back in the driver's seat. You're measuring the action that matters most in achieving the result you want. 

Consider productive habits, like exercise, or meditation, or flossing. These are lead measures. You've assessed that when you do that action repeatedly over time (habit), you have a high likelihood to achieve a particular outcome you want. 

I'm a member of a women's entrepreneur group called Women Who Wow, led by (awesome) business coach Michelle Pippin. She's a passionate and persistent advocate for "daily selling" - doing sales-related tasks each day. Why? Because it leads to an easy, inevitable flow of revenue. Daily selling is a lead measure. The more days that you engage in simple selling tasks, the greater likelihood in growing revenue. Make it a daily habit and watch your earnings rise.

While this may sound like common sense, it's often overlooked. It's easy to get fixated counting money going up or down. But you do this at a cost. You relinquish your agency to do something about it. 

It's easy to watch your weight going up or down. But that measure has no power over the scale. 

Yes, lag measures have their place. They are important. They help you determine if you're on track and making progress. Lag measures also help you verify the efficacy of the actions you're taking (i.e., are your lead measures really leading you there?)

Lag measures are easy to fall back on because they're obvious. Lead measures, on the other hand, take a little ingenuity. Basically, you're taking the result you want and re-engineering the path to get there. What action or actions, the more you do over time, increase the likelihood of achieving the result you want? The more I do x (action), the more likely I'll achieve y (result). 

To qualify as a lead measure, it must be predictive (likely to lead you to your goal) and something you have control over (i.e., you have control whether or not you do it). 

Let's put this into action... 

The Result (LAG MEASURE)

Start by identifying the result you're after, the goal you want to achieve. Ask yourself: What is one thing I want to accomplish, attain, maintain, improve, etc.?

This is your destination. This is your lag measure.

 

THE ActioN (LEAD MEASURE)

Once you identify the result you want, ask yourself: What action or actions that, the more I do consistently (e.g., daily, weekly), the more likely I am to achieve this result? 

This is how you will get to your destination. This is your lead measure.

(You may need to start by brainstorming a list and then selecting the action or actions that you determine have the greatest leverage and efficacy in getting you to your destination.)

For example,

Want to lose weight? Then, measure the number of days you stay within a specific calorie count. Or, measure the number of days you exercise for 30 minutes. 

Want to make progress on that strategic work you're not getting to? Measure the number of days you block out time on your schedule for that work - and then follow through. 

Want get a new job? Measure the number of resumes you send out each day. 

Want to have money for a down payment on a home? Measure the number of paychecks you set aside a percentage of your earnings. 

Want to be less stressed? Measure the number of days that you meditate, or exercise, or leave work on time.

Want to write a book? Measure the number of days you show up to write.

Want to run a marathon? Measure the number of days and the distance you run.

 

Apparently, comedian Jerry Seinfeld knows about the power of lead measures.

Years ago, when the sitcom Seinfeld had just started, software developer Brad Isaac met Jerry Seinfeld at a comedy club in New York. Isaac recounted his interaction with Seinfeld to Productivity Hacker.

He asked Seinfeld if he had any advice for a budding comedian. Seinfeld said that the way to be a better comedian is to write better jokes. And the way to write better jokes is to write every day. And then he gave Isaac his technique: He has a big wall calendar that includes the entire year. Every day that he writes he uses a red pen and marks a big "X" over the day. "After a few days you'll have a chain. Just keep at it and the chain will grow longer every day. You'll like seeing that chain, especially when you get a few weeks under your belt. Your only job next is to not break the chain.... Don't break the chain."

Don't break the chain. Seinfeld understands the power of lead measures. And what makes his lead measure work is that he makes it visible. He posts one simple lead measure - days writing - and this motivates him. 

In the book The 4 Disciplines of Execution: Achieving Your Wildly Important Goals, the authors speak of the importance of tracking lead measures, of keeping score:

People play differently when they are keeping score... They truly understand the connection between their performance and reaching their goal, and this changes the level at which they play.... They now want to win.

Years later, in an interview for NBC Nightly News, Seinfeld said:

If you’re more interested in what you have achieved or what your financial position enables you to do than that thing that got those things, then you’re screwed.

If you're serious about achieving your goals, then lead measures are no joking matter. 

What you measure matters. 

Process matters. Action matters. Consistency matters. Measure that - because that is where your unparalleled power is. 

Focus your attention on those efforts that will automatically deliver your goal to your door. Measure it. Then achieving your goals won't be hope or happenstance. You won't be measuring yourself against the unchangeable past. You'll be taking the lead and fashioning the future you want day by day. 

So, what do you want? And what will be your lead measure?


 
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Hey, you! Are you a go-getter, do-gooder, mover, shaker,  or a candlestick maker? 

Then, by all means, come join Productivity Power, a private Facebook Group focused on the art of accomplishment, the craft of productive work, the technique of creating the life you want. Join your crowd over at the Productivity Power Facebook Group. 

 

 

 

Do You Have a Spine? 15 Ways to Exercise the Posture of Productivity

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Ever think about your spine?

Well, whether you think about it or not, the spine sure is a nifty feat of engineering we rely on. For starters, it allows us to stand upright despite the forces of gravity. It supports the head (with that big brain inside) and that alone may be worth its weight in gold. With the head perched on top of the spine, we can see into the distance, which does come in handy, even though we’re mostly looking at our phones these days.

The spine makes it possible for us to move, navigate space, change direction, and reach for that low-hanging fruit or for the stars. And that’s just what meets the eye. 

Under the hood, the spine protects the spinal column, a kind of switching station for the nervous system – sending important (often life-saving) messages where needed.

In short, the spine supports agency, the capacity to act.

When people euphemistically refer to having a spine or backbone, they're speaking of this posture of self-agency, of impact.

 

It's easy to surrender to the sometimes crushing weight of demands, expectations, emails, meetings, commitments, obligations, interruptions, and distractions. We can end up ricocheting our way through another busy day, only to end up unsatisfied, or defeated, or wondering what we actually accomplished.

To be productive in today's world, there's no way around it: you must stand up to these daily forces. You have to have a strong spine to navigate the day. 

Here are 15 ways to keep your spine strong, and maintain the ready posture of productivity. 

 

 1| Know What You Want and Why 

Purpose is the clarifying engine of productivity. I'm not talking about life purpose or the big goals - those are important, though sometimes they stay too conceptual or pie-in-the-sky. 

I'm talking about purpose translated on the ground in your day-to-day work and life. Where purpose meets the road. Where purpose shows up in your actions and tells the truth.

Understanding your intent gives you a new center of gravity, so that you don't get pulled in a million directions, or confused or coerced by outside forces.

When you plan your day, get clear about what you want to achieve out of each task - and why that is important. I know this sounds basic, or understood - but it's so easy to leave this out of the daily equation.

For example, look at your meetings. Why are you attending? Seriously, why? What is something you want to gain or achieve from the meeting? Do you want to contribute an idea you've had? Do you want to clear up confusion?  Do you want to learn about a topic? Do you want to demonstrate your support? Specifying in advance exactly what you want to get out of the meeting - and why that is important to you - will amplify your attention and results.

Make it a habit to pause periodically for a split second to confirm "the why" behind what you're doing. This simple technique alone will help you move through your day productively, intentionally, upright. 

And if there are activities in your day that the reason you come up with is "because I have to," dig a little deeper. If you truly do "have to," how can you find something that would restore its value for you? What's a reason that would enable you to give your full consent to it? You may be surprised how this simple "head game" can re-up your motivation and impact.

Note: "Because I have to" is not the language of agency and is a red flag that you're headed into spineless territory.

 

 2| Believe something

What is your perspective? What matters to you? What do you care about? What do you stand for? What do you stand against? What do you believe? What is your opinion?

Understanding your values, point of view, and what is important to you will give you clarity to navigate the day. 

Here's a super-simple way to access greater conviction and clarity: Brainstorm a list of what matters to you in your professional and personal life. Revisit and revise. Keep it alive. It will help you make the small and large decisions.

People often assume they, of course, know what they believe, or their opinion. However, it's a noisy, loud world out there. It's easy to lose touch with your own voice when everyone else is speaking.

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Do you have a strong belief about the direction of a project? Stand up for it and see what happens. Your stand may draw new information or creative solutions from others. And maybe, you'll change your stand (remember, the spine is not rigid. It is incredibly flexible.) But the important thing is: you will be standing, moving, progressing.

Wishy washy is not the posture of productivity. 

 

 3| Follow a Method

Look to the highly accomplished in any field - whether athletes, artists, authors, academics, or entrepreneurs  - and you'll likely find they follow a method of some kind. They have a systematic way to approach their craft, their work. They don't wait on inspiration, perfect conditions, or feeling like it. They don't leave their efforts to chance.

Instead, they use the architecture of regular disciplines to construct and propel their day. Their method is their spine. It allows them to move forward, shift directions, bend, reach, and not succumb to the fickle fury of mood or that constant stream of email.

What disciplines do you have (or can you adopt) that will protect your focus, time, and efforts? Do you have an exercise routine? Do you go to sleep by a certain time? Do you have a method for defining and prioritizing your work? Do you have rules you follow related to email or to meetings? How do you determine what to do, when - for your best performance? How do you organize your week? 

With a clear method, you can move your way through the madness, and make daily progress.

You likely have a method - perhaps without realizing. Strengthen it by making it a deliberate way that you work. And then, test and tweak your method. Find the habits that make the most of your day and energy - and make them your method.

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4| Make Decisions

Decisions are the meter of progress. Want to move forward? Then, make a decision. Every day, you're confronted with so many decisions. Yet, it's easy to put them off for another day.

I've found that people often avoid making decisions for two main reasons: 1) They don't want to limit their options; or 2) They don't want to make a mistake.  

Here's the interesting thing about decisions. They almost always help you move forward, even if the decision is "wrong." It is far easier to redirect when you're moving than when you're standing still, paralyzed. 

Making decisions magnifies your sense of impact, which turns the biochemical dial of motivation. When you're stuck or apathetic, the hormonal chemistry of motivation drains - only compounding your inertia. 

How to get better at being decisive? Start small. Really small. Start in your inbox.

Don't read an email and then move on to the next. Decide your next move. Will you respond? Will you decline? Will you delete? Will you accept? Or agree? What do you need to do? If you aren't in a frame of mind or setting to make decisions, don't look at your email. Email should be about making a decisions and moving on.

If you do this with you inbox, you'll build your decisive muscle, which will give you the spine and support you need for those big decisions. You will be moving forward, pivoting when necessary, redirecting if needed - progressing all the while. 

 

5| Work with Your Mindset

Do you know where your mind is set?

Action follows thought. And so thoughts are powerful levers of action and performance. 

Thoughts direct how you see the world and, therefore, the options for action. Think differently and you can see new options.

Think something is impossible? Or that you'll never change? Or they'll never change? Or this is the only way to do something? Or this is the problem? Well, it might as well be true, because other realities will be hidden from you. You're confined to the field of your thinking. 

Understanding your own thinking and refining your mindset is a linchpin of productive performance. Being creative with the story you tell yourself about a situation, problem, or person, will help you move in the direction you desire.

I love the art of reframing - taking a situation that has all the indicators of being stuck one way - and considering how to frame it so that it features something else that opens up another perspective, another reality.

Let's be clear: reframing is not lying, nor is it glossing over or magical thinking. Reframing is rigorously questioning assumptions and considering what else may be true. As a result, It can set a new course, uncover new solutions, and prompt effective action. 

Here are some questions to uncover and adjust your mindset related to a situation or challenge:

What is the story I'm telling myself about this situation?

What is another story I could tell myself about this situation that would be more productive? 

How might someone else look at this situation productively? 

How might this situation be beneficial? 

What assumptions do I have related to this situation? What if they are not true?

How might I see this situation as an opportunity?

What might I be missing in this situation?

 

6| Say No

If you only say yes, I'm going to take a wild guess that you may be overcommitted, overstretched, and possibly suffering from a weak spine. 

Confronted with so many daily decisions combined with the desire to participate, help, be seen as a team player or good friend, it's easy for the go-to response to get stuck on "Yes."

But here's the irony: "No" gives your "Yes" power. If you don't have a "No," you really don't have a "Yes." 

If you are yes-person, if the only response you're comfortable with is "Yes,"  eventually you will end up disappointing other people or yourself. When everything is a "Yes," at some point, you will not be able to keep up with all those yeses, all those commitments. Even if you show up and are counted - the toll may be felt in other corners - in your relationships, your health, your mood, your energy. 

If the thought of saying "No" makes you sick, nervous, or break out in hives, try this: Identify what your "No" is a "Yes" to. Every "No" is a "Yes" to something else. For example, maybe saying "No" to helping a colleague this time is a "Yes" to giving your full focus to a priority project.

When you have the capacity to say "No," and use it, you are able to stand confident in your "Yes." Your "Yes" actually means something.

 

7| Establish Boundaries

To stand tall in work and life requires boundaries. Boundaries direct and protect your attention, time, and energy. Without boundaries, you're vulnerable to a thousand whims and fancies.

What do you care about or need to protect?

Your attention? Shut down social media.

Your energy? Instate an end time to your work day.

Your relationships? Put the phone away during meals.

The quality of your work? Keep the distractions away.

Your positive outlook? Limit the time you spend with negative people. 

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Do you know Parkinson's Principle? The shorthand is: Work fills available time. With this in mind, if you install an end time to your work day, you are likely to get more done than if you leave it open-ended. You may think it's a sign of productivity that you work around the clock. But instead, you lack the limits (the boundaries) that intensify focus, efficiency, creativity, and innovation. 

 

8| Do hard things

The posture of the courageous is depicted as upright, strong, bold. The stance of the coward is, well, cowering - bent over, hiding, hovering, scampering, spineless. 

When you venture out of your comfort zone, courage ignites and you find yourself standing up a little taller. Courage takes vulnerability, but builds confidence. 

What have you been avoiding because it feels too hard? A conversation? A project? A fledgling skill? A creative expression? A declaration? Just do it. Do the hard thing and watch your energy and self-respect rise. Stand up to the hard stuff and things become easy.

 

9| Determine Your day

Determine your day or someone else will. Gird yourself with a plan. Know what is most essential to achieve and keep your eyes on that target through the day. Without this compass, this focal point, you're lost in the chaotic, alluring headwinds of email and meetings and interruptions. A plan keeps you on the ground, moving toward your destination. 

And sure, you can choose to change your plan. But that is different than simply showing up and being tossed around aimlessly. When you make conscious choices about each thing you do, you build the stature to navigate the day responsibly. 

 

10|ADmit Mistakes

Mistakes are not the worst thing that ever happened. In fact, they often are part of getting to the best thing that ever happened.

Mistakes happen. Don't make them worse by avoiding responsibility or, worse, blaming your mistakes on others, your dog, or the weather. Don't indulge in blaming yourself (which is different than taking responsibility). 

Use your beautiful mistakes to rise higher, become better. Own your mistakes. Otherwise, they'll own you.

Get curious about your mistakes. They may hold the secret to your future success. But if you are running away from them or so cautious that you never make them, you'll never know.

 

11|Communicate with Candor

Candor is defined as "the state or quality of being frank, open, honest, and sincere in speech or expression; freedom from bias; fairness; impartiality." It comes from the Latin word for "to shine."

Candor is refreshing, straightforward, clear, kind, true. Candor lacks pretense and hidden agendas. It promotes connection and responsibility. 

Sometimes it's easier to avoid that elephant in the room, but that usually only compounds the problem. Candor helps you name the elephant and forge a productive path. It keeps you honest and invested. 

 

12|Exercise

For me, the early twenties was just plain awkward. I was starting to work and figure stuff out. I was tentative and unsure. But something changed that: I joined a gym and started lifting weights. Strength in the body somehow translated into greater steadiness and confidence.

Take a walk, do yoga, run, stretch. The body, mind, and emotions are a package deal. When you build lung capacity, physical strength and flexibility, you experience your own sense of agency and confidence. You literally - and figuratively -  improve your posture.

 

13|Cultivate Competence 

Many people tell me that they want more confidence. There's one way to get that: cultivate competence. Learn, explore, refine, and practice, practice, practice. 

If you want to stay in the game, then work on your skills. Identify the weak parts, and work those. Often people rely on their strength, which, in turn, they overdevelop, while ignoring their weaknesses, which may sabotage their strength.

A masterful musician doesn't just practice the part she has down. She practices the hard part, the place she struggles or stumbles. The frustrating passage. Over and over and over again. She diligently earns her way to the performance she seeks. 

What skill do you want to cultivate? What do you want to learn?

 

14|Abstain from People pleasing

The cold hard truth is: not everyone will like you or what you do all the time. Darn. People-pleasing is a trap that has ensnared many, but never turns out well in the end. It weakens your spine, abdicates responsibility (your power), undermines confidence, and is just plain exhausting. 

What to do instead? Any of the other 14 tactics in this article. 

 

15|Give and Get Help 

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The posture of generosity and receptivity creates the equilibrium needed for a productive posture. 

Give too much and you may lose your own footing. Give too little and you may shrink into self-absorption.

Get help all the time and you may become dependent. Never ask for help and you may limit your capacity. 

When giving and getting help - ebb and flow in dynamic balance, you are buoyant. You rise to the occasion and accomplish your goals. 

 

 

15 ways to exercise the posture of productivity. Experiment with one and see what happens. You may find yourself standing a bit taller, with a strong center of gravity, and a clear vision for how you want to navigate the day and what you want to reach for.

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